Legal notice

TAILEVA LEGAL NOTICE

Effective Date: December 7, 2025

This Legal Notice sets out important information about the ownership and operation of this website, your use of it, and the legal terms that apply. It should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Returns and Refunds Policy, each of which is incorporated by reference. By accessing or using this website, you acknowledge and agree to the matters set out in this Legal Notice.

1. Website Owner and Operator

This website (www.taileva.com) and the Taileva brand are owned and operated by the entity identified below (“Taileva,” “we,” “us,” or “our”). The following information is provided for transparency and to satisfy applicable disclosure requirements, including those under the EU e-Commerce Directive and equivalent laws in other jurisdictions:

Legal Entity Name: [Insert Legal Entity Name, e.g., Avello Media LLC]

Trading As: Taileva

Registered Address: [Insert Registered Business Address]

Email: legal@taileva.com

Customer Service: support@taileva.com

Phone: [Insert Phone Number]

Company / Business Registration Number: [Insert, if applicable]

VAT / Tax Identification Number: [Insert, if applicable]

Authorized Representative / Responsible Person: [Insert Name and Title]

Please complete the bracketed fields above before publishing. EU, UK, and certain other jurisdictions require accurate company identification details to be readily accessible to visitors.

2. Intellectual Property Rights

All content on this website — including but not limited to text, graphics, logos, product names, images, photographs, illustrations, videos, audio, page layouts, design elements, software, and the compilation and arrangement of all such content (collectively, the “Content”) — is the property of Taileva or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws.

“Taileva,” the Taileva logo, and all related names, marks, and slogans are trademarks of Taileva or its affiliates. You may not use these marks without our prior written permission. All other names, logos, and marks appearing on the website are the property of their respective owners.

Except as expressly permitted, you may not copy, reproduce, distribute, republish, download, display, post, transmit, modify, create derivative works from, sell, license, or otherwise exploit any Content, in whole or in part, without our prior written consent. ALL RIGHTS NOT EXPRESSLY GRANTED ARE RESERVED. Any unauthorized use of the Content may violate intellectual property laws and may give rise to civil and criminal liability.

Copyright Complaints

If you believe that any Content infringes your copyright, please send a written notice to our designated agent at legal@taileva.com, including: identification of the copyrighted work; identification of the allegedly infringing material and its location; your contact information; a statement of good-faith belief that the use is unauthorized; a statement, under penalty of perjury, that the information is accurate and that you are authorized to act; and your physical or electronic signature.

3. Product and Health Disclaimer

Taileva products are intended to support the general wellbeing of pets and are not intended to diagnose, treat, cure, or prevent any disease or health condition. THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE U.S. FOOD AND DRUG ADMINISTRATION OR ANY EQUIVALENT REGULATORY AUTHORITY.

Information provided on this website is for general informational purposes only and does not constitute veterinary, medical, or professional advice. It is not a substitute for consultation with a qualified veterinarian. YOU SHOULD CONSULT A LICENSED VETERINARIAN BEFORE GIVING ANY SUPPLEMENT TO YOUR PET, PARTICULARLY IF YOUR PET IS PREGNANT, NURSING, ON MEDICATION, OR HAS A HEALTH CONDITION. Discontinue use and seek veterinary care if your pet experiences any adverse reaction.

Individual results may vary. We make no guarantee regarding the safety, efficacy, or results of any product for any particular animal.

4. Testimonials, Reviews, and Endorsements

Testimonials, reviews, and similar statements appearing on this website reflect the individual experiences and opinions of those who provided them and are not a guarantee that you or your pet will achieve the same or similar results. They are not independently verified, may not reflect the typical experience, and should not be relied upon as predictive of any outcome. Where required by law, material connections between Taileva and any endorser will be disclosed.

5. General Disclaimer

THIS WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, TO THE MAXIMUM EXTENT PERMITTED BY LAW. We do not warrant that the website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the website or its servers are free of harmful components. While we make reasonable efforts to ensure that information is accurate and current, we do not warrant the accuracy, completeness, reliability, or timeliness of any Content, including product descriptions, pricing, and availability, all of which are subject to change without notice.

6. Third-Party Links and Content

This website may contain links to third-party websites, services, or resources that are not owned or controlled by Taileva. We provide these links for convenience only and do not endorse, and are not responsible for, the content, accuracy, products, services, or privacy practices of any third party. Accessing third-party websites is at your own risk and is subject to their terms and policies.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAILEVA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR ACCESS TO OR USE OF THIS WEBSITE OR ITS CONTENT. Our aggregate liability for any claim arising from or related to this website or its Content shall not exceed the amount you paid to us, if any, for the product or service giving rise to the claim. Additional limitations of liability are set out in our Terms of Service, which govern in the event of any conflict.

8. Governing Law

This Legal Notice and your use of the website are governed by the laws of the State of [Insert State, e.g., Delaware], without regard to its conflict-of-laws principles, except where mandatory consumer protection laws of your jurisdiction apply. Dispute resolution is governed by our Terms of Service.

9. Jurisdiction-Specific Notices

Nothing in this Legal Notice excludes or limits any rights you have under mandatory applicable law. Where a provision conflicts with such rights, it applies only to the extent permitted.

European Union and United Kingdom

The company identification details in Section 1 are provided in accordance with the EU e-Commerce Directive and equivalent UK requirements. Consumers retain all rights granted under applicable EU and UK consumer protection law, including statutory guarantees of conformity, which cannot be excluded by this Notice.

Australia and New Zealand

Nothing in this Notice excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993 that cannot lawfully be excluded.

United States

Some U.S. states do not allow the exclusion of certain warranties or the limitation of certain damages. To the extent any such limitation is not permitted in your state, it does not apply to you.

10. Changes to This Legal Notice

We may update this Legal Notice at any time in our sole discretion. The current version is always posted on our website with the “Effective Date” shown above. Your continued use of the website after changes are posted constitutes acceptance of the updated Notice.

11. Contact

For legal inquiries or notices relating to this website, please contact:

Taileva — Legal Department